Credit Counseling FAQ

Is credit counseling safe?

ClearPoint’s data is protected behind multiple firewalls, and all internal data is permissions-based and password protected. We uphold all state and federal privacy laws, and further outline how we safeguard your information in our Privacy Policy.

Does this service cost anything?

No. Credit counseling sessions through ClearPoint are offered at no cost.

How long do counseling sessions last?

Typically, about an hour, but the length of your credit counseling session will depend on your financial situation.

Find out more about what you can expect.

What information will you need from me at my credit counseling session?

See more FAQ about credit counseling including a full checklist of what you should have ready for your session.

Will participating in a counseling session have an impact on my credit?

No. Credit counseling itself will have no impact whatsoever on your credit report.