Distinguished Standards
Our Consumer Credit Counseling Service (CCCS) upholds the highest standards in the credit counseling industry. We want our clients to feel comfortable discussing their personal money matters with our certified credit counselors. And, for those who join our debt management plan, we want you to know that your creditor payments are safe.
ClearPoint is:
A system-wide accredited business of the BBB
See our long-standing A+ rating. (ClearPoint Credit Counseling Solutions and CCCS are trade names of ClearPoint Financial Solutions.)
A member of the National Foundation of Consumer Credit (NFCC)
The NFCC seal signifies high standards for credit counseling agency accreditation, counselor certification, and policies that ensure free or low-cost confidential services by the largest, longest serving and most well-respected credit counseling network nationwide.
Our CCCS credit counselors are required to be NFCC-certified before they may counsel.
Accredited by the Council on Accreditation (COA)
COA, an international, independent, nonprofit, child- and family-service accrediting organization, is a highly-respected accrediting body that:
- Identifies organizations in which consumers may have confidence.
- Protects organizations against lowering standards.
- Enables organizations to meet measurement and reporting requirements.
- Demonstrates accountability in the management of resources.
Certified By HUD As A Housing Counseling Agency
The U.S. Department of Housing and Urban Development (HUD) provides housing counseling and education in partnership with private and public organizations with experience and knowledge on how to counsel low- to moderate-income families seeking to purchase or hold on to their homes.
Best Practices
In addition to the standards of excellence required by the NFCC, COA, and BBB, our Consumer Credit Counseling Service follows our own Best Practices, Client Bill of Rights and Complaint Resolution Processes.
Related articles
- BBB Tips on choosing a credit counseling agency.
- BBB and FTC Tips on choosing a credit counselor.
Related video
- BBB video on choosing a credit counseling organization.
